Delete your Magenta account

Magenta, by Shaded Solutions Pty Ltd (ACN 676 265 624)

You can delete your Magenta account, and the personal information that goes with it, at any time.

How to delete your account

In the Magenta app: open Settings, then tap Delete my account, type your email address to confirm, and
tap Delete my account again.

In the Magenta web app: sign in, click your email address at the bottom of the menu, then follow Delete my
account.

By email, if you no longer have the app: write to [email protected] from the email address you
use with Magenta, asking us to delete your account. We'll confirm and delete it within 30 days.

What's deleted

Straight away: your Magenta account, your membership of every organisation and your alert settings, every phone's
push token (so alerts stop), and your sign-in record.

What's kept, and for how long

• Each organisation's activity log keeps a note that your account was deleted, with your email address, and
  any earlier entries naming you. Activity-log entries are deleted after 12 months.
• Records of alerts sent to you no longer identify you once your account is deleted, and are deleted after
  2 years.

If you were an organisation's only admin, make someone else an admin first, or nobody will be able to manage it.

To use Magenta again later, you'd need a new invite.

More detail is in our privacy policy.